When collecting personal information, Employ Health will, where possible, indicate the purpose for the collection and use of the information, to whom it may be disclosed and how you can request access to the information.
Employ Health only collects information that it needs in order to provide its services. Employ Health is in the business of providing health services to corporations and their workers. Our services include, but are not limited to:
To effectively provide our services Employ Health needs to collect certain personal information to ensure the health and safety of individuals participating in its services and to assist in determining the type of services it should be providing for a particular client.
Information that Employ Health may collect includes but is not limited to:-
Employ Health will try to collect all information directly from you. However, we may also collect information from other sources, such as from your employer.
If you choose not to provide the information that Employ Health requires to provide its services effectively, we may not be able to provide you with the service(s) you have requested.
Employ Health uses the personal information it collects for the purposes of providing, managing and administering our service(s). This includes, but is not limited to:
To be able to effectively provide our service(s), Employ Health may disclose information to others within Employ Health. In order to provide, manage and administer our services and to operate an efficient and sustainable business, Employ Health may also disclose information to third parties which may include, but are not limited to, the following:
Employ Health may also report information to its corporate clients in a de-identified format. However, Employ Health will not provide de-identified reporting to its corporate clients where the data sample relates to less than 30 individual participants. We will always seek your permission to disclose your personally identifiable information to your employer about what services you have undertaken. Where we engage contractors, service providers or others to act on our behalf, Employ Health will take reasonable steps to protect the privacy of all information disclosed and requires such parties to comply with any relevant privacy laws.
If we send your personal information outside of Australia we will require that the recipient of the information complies with privacy laws and contractual obligations to maintain the security of the data.
Employ Health will take reasonable steps to ensure that personal information it collects, uses and discloses is accurate, correct and up to date. If you believe any information that we hold about you is incorrect, incomplete or out of date please contact us to. We will respond to your request within a reasonable period and will take reasonable steps to amend your records.
Employ Health holds personal information in a combination of secure electronic and hard copy formats. The information we hold is stored within Australia. We take all reasonable steps to ensure that any personal information held by us is protected from misuse, loss and unauthorized, modification or disclosure. Such steps include, but are not limited to:
Employ Health will keep information for as long as it is required to be able to provide the intended service(s) or to meet legal and regulatory requirements. Employ Health will take reasonable steps to permanently de-identify or securely destroy personal information that we no longer require for any purpose except in limited permitted circumstances.
You have a right to reasonable access to any information that Employ Health holds about you. To request access to your information, please contact us (our contact details are outlined below). At the time you make your request, we may ask that you complete relevant forms. We reserve the right to charge for providing access to certain information, as permitted by law and you will be informed of this at the time of your request. We will always endeavor to meet your request for access within a reasonable timeframe and in the manner requested by you if it is reasonable to do so.
However, in some circumstances we may decline a request for access to information such as where we no longer hold the information, or where denying access is permitted or required by law. If we are unable to give you access to the information you have requested, we will give you written reasons for this decision when we respond to your request. If you have any concerns about the refusal, please see section 13 for further information.
To enable us to provide you with the best possible service, it is important that the information we hold about you is accurate. We will take reasonable steps to ensure your personal information is accurate, complete and up-to-date at the time of collecting, using or disclosing it.
If you believe any information we hold about you is inaccurate, incomplete or out-of-date, you should contact us. We will respond to your request within a reasonable period and take reasonable steps to amend your records.
When you access the Employ Helath website, anonymous technical information may be collected about user activities on the website. This may include information such as the type of browser used to access the website and the pages visited. This information is used by Employ Health to make decisions about maintaining and improving our websites and online services. This information remains anonymous and is not linked in any way to personal identification details.
You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to display cookies, then you may not be able to gain access to all the content and facilities of this website.
If you have a complaint or feedback in relation to how Employ Health has handled your personal information, please contact us on 1300 367 519
Employ Health will manage your concerns internally, directly with you.
If you are not happy with our response, or if you do not feel your complaint has been resolved, you are able to seek advice from the Office of Australian Information Commissioner by calling 1300 363 992.